Moved to another city/state and Discount Tire locations are very far now.
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I'm sure in some cases it isn't the job for everyone, And don't get me wrong, I've been steered wrong by a few locations. But I've never let the bad experiences taint the customer relationship as a whole. I've done business with them for over 10 years and even with the few instances, Id still go to them any day for help.
Also helps building location relationship so they know who ya are and things become more comfortable between business and customer. It is just in my experience too, I've done business with Firestone as well and they were good too, just as far as the reliability i've had outweighs for me.
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