I Need A Vacation
What is the difference between going through the vendor or not, customer service is customer service whether directly with the customer or vendor.
where is the vendor in all of this ?
this is a very easy fix, have your vendor call bc and they will get a rma #
and you will get a return shipping label and it's either they fix it or replace it or exchange it with brand new shocks
i don't understand why didn't you contact the vendor when they are the one that suppose to be helping you on this.